You have a damp problem in your house and you need a damp proofing specialist… What do you do? Ask your friends, look on Google or the yellow pages? Looking for a damp proofing company is easy, if you type “damp proofing Trowbridge” or “damp proofing Bath” into Google there will loads in your area, sponsored ads, free surveys, damp specialists, approved contractors.

So how do you really pick a contractor that you can trust to?

1, Diagnose the real problem?

2, Write a report on the property you are buying, the biggest investment you will probably ever make?

3, Be trusted with the keys to your house and to be health and safety conscious of you and your family?

4, Provide the desired finish with a long-term true insurance backed guarantee?

You are now looking through Google and seeing a 1 page website to a fancy website with logos and “specialists“ wrote all over it. Who do you pick now?

There is a damp proofing specialist advertised on My builder who is actually a builder, there is another damp proofing specialist on Rated people who is a ground worker… are these really qualified specialists? NO they are not, they are listing these services hoping that they will pick up some work! They will not be able to offer a GPI insurance backed guarantee with a survey report that will be accepted when you sell your property!

Did you know most damp proofing companies don’t have a qualified surveyor or even a qualified technician. We have invested in ours, we have the only qualified technicians trained and examined by the Property Care Association in our area. They also have NVQ’S in damp proofing and timber treatments. We have the only fully qualified surveyor and technicians in our area.

If you have had a homebuyers survey by a RICS surveyor it will state in there that you will need to get a survey-report from a BWPDA or PCA Property Care Association member. You are the lucky ones as you have been directed to the real damp proofing-preservation specialists!

Who is the PCA?

The Property Care Association is the only trade body for damp proofing, wood preservation, structural waterproofing, flood restoration and structural maintenance

Noted for its training and technical expertise the PCA incorporates the British Wood Preserving And Damp Proofing Association, which has been in formation for more than 80 years. Its members are trusted because they are part of a respected Trade Association with exceptionally high performance standards, conduct and codes of ethics. They are also able to offer insurance backed guarantees (GPI) giving the customer total peace of mind. An on going audit of member companies, ensuring that all aspects of their businesses operate to the highest standards. This involves checking company systems & procedures, health & safety practices and staff development and training programmes.

A regular programme of site inspections to which all contractor member companies are subject. PCA appoints an independent inspector to visit sites and confirm that good practice is maintained in clients’ domestic and commercial premises.

Increasing standards to improve consumer confidence. As a founder member of Trustmark, PCA members are validated through this government-backed scheme, which declares that all contractors working in the domestic environment are trustworthy and competent.

Supporting opportunities for Continuing Professional Development to enable members to maintain and develop their knowledge and skills in waterproofing, damp control and timber treatment.


Trustmark is the scheme supported by the Government, consumer groups and building industry to help members of the public find reputable firms to do repair, maintenance and improvement work inside and outside a home.

In order to support this important government initiative the PCA become one of the founder scheme operators. Because of the high standards of service and quality that is expected from PCA members we were then able to extend the offer of Trustmark accreditation to all members.

This regulation of PCA’s activities is on going and involves annual inspections from the Trustmark quality manager.

Trustmark is an independent initiative created jointly by Government, industry and consumer groups.

Trustmark is designed to give increased consumer protection to people having work done in and around their homes.

Trustmark provides a single logo to look out for – a logo you can trust.

Trustmark registered firms are reputable trades people.

PCA is committed to Trustmark in order to promote and support its members and their customers with the continued support of the Government, Trading Standards and other consumer groups. It will mean that consumers will never have to run the risk of hiring a rogue trader or cowboy builder.


It’s easy now to find a real preservation specialist just click on

and no matter where you are in the country you can get in touch for honest professional advice.

If you click the above link you will see that there are 3 companies local to us that have been using the logo that are not members of the PCA and have been reported to trading standards. One of the companies is Complete Preservation Services of Calne, Wiltshire that people have actually thought was us, Complete Preservation of Trowbridge Wiltshire. We can assure you we are full members and are listed on the PCA website, our membership number is 5678.

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Damp Proofing Specialsits, Trowbridge

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All damp proofing survey reports should come with a sketch plan detailing the works.

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I hope this helps 🙂

Have a look on our main website for all of our services and to see what we can do for you.

We cover the South West

Posted by Complete Preservation

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